ASSESSMENTS 
&
QUESTIONNAIRES

world class customer
service
 

Hotel Desk Check-In

This questionnaire is designed to provide insight into the perceptions and impressions of the current state of internal customer service

Brainstorm

This questionnaire is designed to provide information about an individual's perspective around management and leadership and what makes teams great

LEADERSHIP
ASSESSMENT

Employee
observations

 

Business Meeting

This questionnaire helps identify and gather objective feedback about the overall health of an organization and where improvements can be made

Business Meeting

This assessment helps the team better understand it's susceptibilities to the 5 dysfunctions, it identifies a team's strengths and weaknesses, as well as those areas where team members have significantly differing perspectives

five dysfunctions of a team