CUSTOMER SERVICE ASSESSMENT

How do you define world-class customer service?

What traits make someone great at customer service?

What are the biggest challenges in consistently providing this level of service?

How do you define a successful customer interaction?

How do you think we should respond to an unhappy customer?

If you had to create a vision or mission statement around world-class customer service, what would it say or look like?

What specific training would allow you to do your job more effectively?

READY TO BECOME A BETTER LEADER AND GROW YOUR BUSINESS?